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Google coughs up $8.5 million to settle Buzz privacy suit

September 4, 2010 By Leave a Comment

The fallout from Google’s Buzz social networking aggregator continues: the company has agreed to settle a class action lawsuit over concerns that the service’s original configuration violated users’ privacy. While Google has made numerous changes to the service since its February launch and maintains that it did no wrong, the company has agreed to pay out $8.5 million to end the litigation.

Buzz launched in early February to a lukewarm reception, which was quickly followed by an enormous controversy over concerns that the default settings revealed private information. At the heart of the problem was an auto-follow feature meant to facilitate quick adoption. Users quickly found, however, that it could reveal their Google accounts to people they’d like to avoid. Journalists were concerned that confidential sources could be revealed to the public, while one woman noted that her private Google account was auto-followed by her abusive ex-husband.

via Google coughs up $8.5 million to settle Buzz privacy suit.

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Lawmakers want FTC probe of Google Buzz | ComputerWorld.com

March 29, 2010 By

Eleven U.S. lawmakers have asked the U.S. Federal Trade Commission to investigate Googles launch of its Buzz social-networking product for breaches of consumer privacy.

The representatives — six Democrats and five Republicans from the House Energy and Commerce Committee — noted in their letter that Googles roll-out of Buzz exposed private information of users to Googles Gmail service to outsiders. In one case, a 9-year-old girl accidentally shared her contact list in Gmail with a person who has a “sexually charged” username, the lawmakers said in the letter, sent to the FTC Friday and released Monday.

“Due to the high number of individuals whose online privacy is affected by tools like this — either directly or indirectly — we feel that these claims warrant the commissions review of Googles public disclosure of personal information of consumers through Google Buzz,” said the letter, organized by Representative John Barrow, a Georgia Democrat.

In the original public version of Buzz, launched in February, the program compiled a list of the Gmail contacts the users most frequently e-mailed or chatted with and automatically started following those people. Those lists were made public, giving strangers access to the contacts of Buzz users.

There were a flurry of complaints from Gmail users, and Google made changes to Buzz within a couple of days.

via Lawmakers want FTC probe of Google Buzz.

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Official Google Blog: Introducing Google Buzz

February 9, 2010 By Leave a Comment

Google Buzz is a new way to start conversations about the things you find interesting. It’s built right into Gmail, so you don’t have to peck out an entirely new set of friends from scratch — it just works. If you think about it, there’s always been a big social network underlying Gmail. Buzz brings this network to the surface by automatically setting you up to follow the people you email and chat with the most. We focused on building an easy-to-use sharing experience that richly integrates photos, videos and links, and makes it easy to share publicly or privately (so you don’t have to use different tools to share with different audiences). Plus, Buzz integrates tightly with your existing Gmail inbox, so you’re sure to see the stuff that matters most as it happens in real time.

We’re rolling out Buzz to all Gmail accounts over the next few days, so if you don’t see it in your account yet, check back soon. We also plan to make Google Buzz available to businesses and schools using Google Apps, with added features for sharing within organizations.

On your phone, Google Buzz is much more than just a small screen version of the desktop experience. Mobile devices add an important component to sharing: location. Posts tagged with geographical information have an extra dimension of context — the answer to the question “where were you when you shared this?” can communicate so much. And when viewed in aggregate, the posts about a particular location can paint an extremely rich picture of that place. Check out the Mobile Blog for more info about all of the ways to use Buzz on your phone, from a new mobile web app to a Buzz layer in Google Maps for mobile.

via Official Google Blog: Introducing Google Buzz.

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