Microsoft Hates Legal
Okay, so maybe that’s a bit harsh. But it’s clear they want little business catering to legal, since they just recently axed their Legal & Professional Services sales team. Maybe it was the Clifford Chance partnership that made Microsoft loathe the legal beast. But to me, it’s legal in general that is to blame.
The biggest law firms in the world have a few thousand total users. The biggest corporations that Microsoft caters to are in the hundreds of thousands. You’d think that would make things easier for Microsoft. But legal tends to be the most fussy when it comes to document management, something SharePoint has been severely criticized about. After all, a law firm’s entire business model is driven by authoring, delivering and storing documents. Their competition has been perfecting this technology for many years, and SharePoint has some catching up to do.
Legal also tends to think that they are the most important vertical on the block. In my world, they are. In Microsoft’s world, they are a small catch.
However, don’t let this scare you away from SharePoint. I think Microsoft is doing what they do best. Perfect the framework, and then rely heavily on ISVs and partners to fill in the gaps. Bottom line: Microsoft does not want to be in the business of providing the kind of extensive consulting and customization services required to make legal happy. But they are in the business of providing the engine that can get you there.