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Mobile Device Data Collection from Global EDD Group

January 28, 2012 By Leave a Comment
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Everyone seems to have a smart phone. These devices store a wide variety of information, some not even apparent to the owner. Our data collection teams are equipped to retrieve data from cell phones and other mobile devices in a forensically sound manner that preserves the evidence, ensuring that it is admissible in court proceedings.

The extent to which we can recover data is heavily based on the cell phone or device model. However, we can extract some useful data from about 95% of all cellular phones on the market today, including smartphones and PDA devices (Palm OS, Microsoft, Blackberry, Symbian, iPhone, and Google Android).

Here are some of the types of information we can gather:

  • Phonebook contacts
  • Phone details: IMEI / ESN and Phone number
  • ICCID and IMSI
  • SIM location information: TMSI, MCC, MNC, LAC
  • Text messages including deleted SMS off SIM / USIM
  • Call logs ( Missed / Dialed / Received including deleted call histories off SIM / USIM )
  • Pictures
  • Videos
  • Audio files
  • Ringtones
  • Geo tagging pictures and mapping through Google Earth
  • Password Extraction
  • Bypass SIM Locked phones (carrier lock) when original SIM is not available.
  • Unicode Extraction for Multiple Languages
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VeHOLD™ Automated Litigation Hold, An Enterprise Solution from Global EDD Group

December 6, 2011 By Leave a Comment
VeHOLD™ Automated Litigation Hold Solution

VeHOLD™ Automated Litigation Hold Solution

VeHOLD™ is an automated litigation hold solution that enables clients to fully engage a litigation hold from the designated administrator’s desktop. The administrator simply inputs the requisite criteria (date range, custodian, file type, terms), and VeHOLD will identify, collect and preserve relevant Electronically Stored Information (“ESI”) from designated data and/or e-mail servers without the need for custodial or IT assistance.

VeHOLD was designed to minimize the risk of spoliation due to inadvertent or intentional destruction of relevant ESI by automating the collection and quarantine process. Simply, VeHOLD operates on a nightly basis indexing all additions and edits to the pre-existing data storage pool so when a potential litigation is recognized the automated application can be engaged to identify and quarantine ESI particular to that matter.

The advantages of VeHOLD are:
  • Meeting criteria as set forth in Zubalake and Pension Committee
  • Eliminating the need for, and potential mishaps associated with custodial and/or IT collection of ESI
  • Minimizing exposure to sanctions due to spoliation of ESI by inadvertent or intentional destruction of ESI
  • Managing and engaging a litigation hold from a desk top
  • Collecting forensically and legally defensible ESI
  • Assessing and filtering ESI prior to actual collection
  • Reducing costs associated with exponential and unnecessary collection of non relevant ESI
  • Managing and updating litigation hold as warranted
  • Providing a simple interface that expedites issuance and management of a litigation hold
  • Automating the collection of ESI so no business interruption occurs
  • Creating a cost-effective application that is tailored to client’s demand
Law Firms and Corporations interested in learning more about VeHold should call +1.888.690.DATA (3282), email info@globaledd.com, or visit http://www.globaleddgroup.com/Enterprise-Solutions/Automated-Litigation-Hold.html for additional information. Global EDD Group also provides these services under subcontract to other industry vendors and service providers.
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Expand Your E-Discovery Data Collection Services Via Partnership

November 29, 2011 By Leave a Comment
Global EDD Group - Data Collection & Digital Investigation Services

Global EDD Group - Data Collection & Digital Investigation Services

Creating or maintaining a Data Collection and Digital Investigation team is a major investment for organizations of all sizes.  Beyond the initial cost of the specialized hardware and software required for this line of service is the ongoing labor cost for the trained specialists who undertake the technical tasks associated with each project.   While clients may demand data collection services in support of processing and hosting agreements, it often may not make good business sense to invest in a large or full time Data Collection and Digital Investigation team as it can be a burden on operating budgets.  As a valuable alternative, Global EDD Group provides Data Collection and Digital Investigation Services as outsourced subcontractor, enabling industry vendors to provide the services at a competitive price point without losing control of the client management or post-collection services.  Quite simply, the technicians from Global EDD Group provide services on your behalf under your direction via the Preferred Partner Program.

The Preferred Partner Program from Global EDD Group

Global EDD Group partners with service providers and law firms that are dedicated to providing their client’s with the highest quality discovery and document management services.  The Preferred Partner Program (3P) enables service providers and firms to seamlessly expand their suite of services and geographic footprint by integrating, referring or reselling Global EDD Group services.

Advantages of Partnering with Global EDD Group:

♦  Vast Experience with Complex Paper & Electronic Discovery Projects
♦  Driven to Exceed End Client Expectations
♦  Facilities in Asia, Europe & North America
♦  Mobile Collection & Processing Units
♦  Advanced Foreign Language Services
♦  Partner Retains Client / Project Management Role


Benefits of 3P:


♦  Extremely Competitive Flat Rate & Bulk Pricing Model


♦  Generous Discounts & Commissions Exceeding Industry Average


♦  Strict No Competition / No Solicitation Policy


♦  Increased Profit Margins


♦  Leverage International Strategic Alliances




Please contact us to learn more about Global EDD Group’s Preferred Partner Program.


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Self Collection: Is It Defensible? | The e-Discovery Myth

		
		
November 18, 2011  By  Leave a Comment 
		

			


I have received a lot of questions recently regarding whether it is defensible for a corporation to allow its employees to self collect relevant documents for litigation.  Self collection refers to a collection process where in-house or outside counsel articulates to each employee (“custodian” of records) the scope of relevance and that custodian takes on the task of identifying any documents they may have that are potentially responsive and isolates them for use in the litigation.


Though self collection continues to be popular as a collection methodology, some argue it is not defensible and that collection should instead be completed using technology solutions that search data at the custodian, department or enterprise level to identify relevant documents.


My take on this is that there is a time for each methodology and often a case may call for a hybrid approach.  Self collection is defensible in the right case if planned and executed correctly.  There are some types of cases where self collection does not make sense.  For example, if your company is sued because a custodian was sending harassing emails, it may be “grossly negligent” to depend on the employee who allegedly sent the harassing emails to locate, preserve, collect and turn those emails over for review and production.  You may recognize this fact pattern from Jones v. Bremen High School District, 228, 2010 WL 2106640 (N.D. Ill. May 25, 2010).


However, for most commercial litigation, the primary hurdle is developing a defensible plan and executing that plan properly.  This is especially true when a large organization has frequent litigation involving so-called serial custodians.


via Self Collection: Is It Defensible? | The e-Discovery Myth.

		

		
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Global EDD Group: Your Local E-Discovery Resource, Worldwide

		
		
November 8, 2011  By  Leave a Comment 
		

			


It is not uncommon to read posts, tweets and emails within the litigation support industry with a firm, corporation or vendor urgently seeking “local” resources at a distant location, whether it be here in the United States or at points around the globe.  While sometimes it is simply a matter of practicality, more often than not it is a desperate attempt to satisfy a client who refuses to acknowledge the terms “travel” or “remote” as part of a polite conversation.  Why might this be?  Well, historically these terms have often resulted in unexpectedly large invoices due to high hourly fees and premium airfare requirements.


One should also note that there are a number of locations in the world where there simply is not enough local demand to support a legal technology business.  Many legal systems outside of the US and UK do not have discovery and disclosure requirements, thus there a few resources to support such services.  Not only can this be noted for global finance centers such as Shanghai, Zurich and Dubai, but many regions in the United States where there is not a demand for electronic discovery services.  Some scanning and reprographics shops have taken the initiative to invest in the appropriate software, but unfortunately may not have the in-house knowledge and experience to execute the requirements of a project successfully.  This leaves critical decisions for the corporation and firm involved in a case – blindly search for an unknown vendor with unproven skills or leverage a relationship with a specialist that has a range of direct experience and experience?  At what point does cost – or perceived cost – outweigh potential risks such as spoliation?


There are, however, a growing number of options to the historical norms within the industry.   Boutique companies such as Global EDD Group are bridging the gap between organizations and their growing national and international electronic discovery needs by leveraging proven experience, low operational expenses and an extensive network of resources to offer clients legal technology services around the globe at price points typically associated with local vendors.


Global EDD Group


Remote & Mobile Resources


Global Network


Technical Hubs:  Cleveland, Singapore


Resource Centers:  Hong Kong, Kuala Lumpur,  London, New York, Paris, San Francisco,  Taipei, Tokyo, Washington DC


Mobile Technology Units


Global EDD Group leverages specialized mobile technology units (“MTUs”) that can deploy worldwide with short notice and provide a full range of self-contained electronic discovery services, including:


◊  Data Mapping


◊  Data Collection


◊  Digital Forensics


◊  Data Minimization


◊  Early Data Assessment


◊  Email Analytics & Conversion


◊  Key Term Analysis


◊  Offline Content Review


◊  TIFF/PDF Conversion


The MTUs provide an extremely portable and cost-effective alternative to the typical industry approach of “copy and ship” data to an offsite facility for downstream processing.  While this approach may be suitable for some projects, it can prove challenging to cases with cross-border privacy concerns, tight deadlines, trade secrets or lack of appropriate resources.  Global EDD Group has designed the MTU services to not only alleviate these challenges of shipping data, but to do so at competive price points often comparable to using a local vendor.


Typical Usage Scenarios:


◊  FCPA Investigation


◊  Due Dilgence Matters


◊  Cross-Border Litigation


◊  Remote Client Facilities (regional, national or international)


◊  Data Protection Act Jurisdictions


◊  Trade Secret Security Concerns


 


Remote Data Collection




Today’s 24/7/365 global economy often does not allow for server downtime to undertake typical forensic collections, nor do many court mandated deadlines allow enough time to collect data at geographically dispersed locations.


Our data collection teams are able to remotely capture live data – including  RAID disks, physical drives, logical volumes, and physical memory (32 & 64 bit Windows) – in a forensically sound manner via IP network connection.  We can connect to a target device, whether it is a server located downstairs in the corporate data center or a PC in a remote office halfway around the world, as long as there is connectivity within the corporate network.


Target environments supported include:


Windows: 2000, XP, 2003, Vista, 2008, & 7, 32 and 64bit, Physical memory only supported on 32bit and 64bit Windows


Apple OSX: OSX 10.3,10.4,10.5,10.6 Universal Binary, *FK only supports Intel Apple OSX


Linux: most Linux distributions build on Glibc 2.3.5 and higher, Android on ARM, and Embedded Linux


Solaris: Solaris 8, 9, & 10 on SPARC and OpenSolaris on Intel


IBM AIX: AIX 5.1,5.2,5.3,6.1 on the Power processor


HPUX: HP_UX11iv2,11iv3 on the Itanium processor


FreeBSD: AIX 7 on the Intel/i386 processor


SCO: SCO OpenServer 6 and Unixware 7 on the Intel/i386 processor




Law Firms and Corporations interested in learning more about Global EDD Group should call +1.888.690.DATA (3282) or email info@globaledd.com for additional information. Global EDD Group also provides these services under subcontract to other industry vendors and service providers.

		

		
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Reduce E-Discovery Costs with Data Minimization Services from Global EDD Group

		
		
October 28, 2011  By  Leave a Comment 
		

			


New Services Enables 30 – 50 Percent Reduction of Data Volumes and Processing Fees


Data Collection projects undertaken by teams of corporate, legal and consultant staff often results in large volumes of data that is not relevent to a given case, can not easily be processed (databases, music, video) or is a known file from the host operating system.  While it is often beneficial to preserve this data for future reference, it can become incredibly costly and burdensome to manage, process or review these files during a case.Rather than simply forward these files downstream for expensive processing and eventual exclusion, Global EDD Group will apply an automated filtering system that intelligently excludes files based on type, owner, date, source and hash value and creates a report for future reference.  The culled subset of data is often 30 to 50 percent smaller and provides an immediately savings to the end client via reduced processing, hosting and review costs.


Data Minimization Features:


◊  DeDuplicate

◊  DeNIST

◊  Date Range Filter

◊  File Type Filter

◊  Large File Filter

◊  Available at collection point, at our processing centers or your office


Law Firms and Corporations interested in learning more about Data Minimization Services from Global EDD Group should call +1.888.690.DATA (3282) or email info@globaledd.com for additional information. Global EDD Group also provides these services under subcontract to other industry vendors and service providers.


About Global EDD Group


Global Electronic Discovery & Disclosure Group (“Global EDD Group”) was founded with the vision of bridging the wide gap between domestic organizations and their growing national and international legal technology needs. Based in Cleveland, Ohio, USA with a regional office in Singapore, SG, Global EDD Group provides legal technology services for matters with a national or international scope, specializing in remote and onsite services ranging from data identification to document review. Additional information is available by visiting http://www.GlobalEDDGroup.com .




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Global EDD Group Expands Data Collection Services with Guided Self Collect™

		
		
October 19, 2011  By  Leave a Comment 
		

			


Guided Self Collect Enables Efficient Data Collection in Remote or Dispersed Locations


Cleveland, Ohio, USA – (19 October 2011) – Global Electronic Discovery & Disclosure Group (“Global EDD Group”), a boutique consulting firm that provides innovative legal technology solutions across the globe, today announced the addition of Guided Self Collect™ to its suite of Data Collection solutions.  Guided Self Collect is a service that enables the collection of electronic data from geographically dispersed locations by individual custodians or corporate information technology staff.


Guided Self Collect services utilize specially prepared compact discs and external hard drives to be used for the collection of custodian data under the guidance and supervision of Global EDD Group forensic technicians via remote communication channels.  This custom media is created and shipped after detailed consultation with the legal team and corporate information technology staff to ensure that appropriate methodologies are being utilized for each matter.


Global EDD Group provides a wide range of data collection and computer forensic services worldwide in projects that range in size from single hard drives to terabytes of corporate server data.  In addition to the Guided Self Collect services noted above, the company provides the following solutions to legal, corporation and vendor partners:


Forensic Imaging


Technicians use a controlled and documented analytical methodology to identify, collect and preserve digital information from external storage devices (USB Hard Drives), flash media (thumb drives, SD cards), personal computers (PC and Mac), servers and mobile devices (phones, PDAs, smart phones).


Remote & Live Data


Remote and live data – including RAID disks, physical drives, logical volumes, and physical memory (32 & 64 bit Windows) – is collected in a forensically sound manner via IP network connection.  Technicians can connect to a target device, whether it is a server located downstairs in the corporate data center or a PC in a remote office halfway around the world, as long as there is connectivity within the corporate network.


Mobile Device


Useful data can be extracted from about 95% of all cellular phones on the market today, including smartphones and PDA devices (Palm OS, Microsoft, Blackberry, Symbian, iPhone, and Google Android).


Law firm and corporation interested in learning more about Global EDD Group’s Data Collection Services should call +1.888.690.DATA (3282) or email   info@globaledd.com for additional information.  Global EDD Group also provides these services under subcontract to other industry vendors and service providers.


About Global EDD Group


Global Electronic Discovery & Disclosure Group (“Global EDD Group”) was founded with the vision of bridging the wide gap between domestic organizations and their growing national and international legal technology needs.   Based in Cleveland, Ohio, USA with a regional office in Singapore, SG, Global EDD Group provides legal technology services for matters with a national or international scope, specializing in remote and onsite services ranging from data identification to document review.  Additional information is available by visiting http://www.GlobalEDDGroup.com .

		

		
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E-Discovery: Cutting costs with targeted collections | InsideCounsel.com

		
		
August 16, 2011  By  Leave a Comment 
		

			


Getting to what’s real as soon as possible is one of the best ways to save money in e-discovery. Targeted collections let inside counsel reduce hosting charges, attorney review and production costs by identifying the most important data before collection begins.


Real targeted collections combine talent and tools to reduce the amount of data that needs to be reviewed for production. A good targeted collection plan will:


Identify the key custodians who have responsive data


Interview those custodians to find where the data is stored


Involve the custodians in creating and testing search terms to find responsive documents and data


The Targeted Collection v. the “Data Grab”


Making full forensic images of all custodians’ hard drives—and sometimes even email servers—is a common approach to managing document collections in e-discovery. Parties that use this method collect a large volume of data, knowing up front that some of it is non-responsive. They then use search terms and other e-discovery filters to limit the responsive data set.


But collections that just rely on the use of e-discovery tools and search terms to create the data set for use during attorney review and production may have problems and could be extremely costly.


Collecting everything off hard drives and servers increases attorney review and production costs. It also increases the chance of accidental production of privileged information or documents not related to the litigation. And it leaves parties open to possible claims of document dumping during production.


Many of the problems have to do with the limitations of a search-word-only approach to document collection. Search terms are not an exact science and can be over-broad or too restrictive. They cannot be relied on to find the same documents that an employee could easily identify as likely responsive during a targeted collection.


Running keyword searches also requires some level of processing or outside software. This adds immediate additional costs to “run” the search terms against what is probably a very large data set.


Finally, most people try to avoid missing documents and end-up being over-inclusive during the search term cull—and the bigger data set that results again means more costs for attorney review.


Targeted collections can solve many of these potential problems and greatly reduce costs. By limiting the size of the data set from the beginning, targeted collections save money by requiring less attorney review time.


via E-Discovery: Cutting costs with targeted collections.

		

		
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Microsoft Explains Its Location Data Collection Practices – PCWorld Business Center

		
		
April 27, 2011  By  Leave a Comment 
		

			


In the midst of an uproar over ways that Apple and Google collect and store location information from mobile phones, Microsoft has laid out details about its Windows Phone 7 data collection policies.


Microsoft says that it collects location information only if users allow an application to access location data and when that particular application requests location information. It also said that it keeps that data in a Microsoft database.


Apple has come under fire in recent weeks after researchers showed that the iPhone and iPad store location data about users on the devices. Additional research found that both Apple and Google collect location information about users even when applications that require location information aren’t running.


Google has defended itself by saying that location sharing by users of Android-based mobile phones is opt-in and that all location data the company stores is anonymized. Apple has not commented on the situation.


Microsoft said that it assembles and maintains a database of the locations of cell towers and Wi-Fi access points in order to provide its location services. When a user accesses an application that requires location information, Microsoft compares the Wi-Fi access points and cell towers in range of the device with the location database, which contains details of the locations of the access points and cell towers.


via Microsoft Explains Its Location Data Collection Practices – PCWorld Business Center.

		

		
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Preferred Partner Program from Global EDD Group

		
		
December 15, 2010  By  1 Comment 
		

			












GLOBAL EDD GROUP INTRODUCES PREFERRED PARTNER PROGRAM (3P)


New Program Enables Higher Profit Margins and Global Footprint for Service Providers and Law Firms


Cleveland, Ohio, USA – (15 December 2010) – Global Electronic Discovery & Disclosure Group (“Global EDD Group”), a boutique consulting firm that provides innovative legal technology solutions across the globe, today introduced the Preferred Partner Program (“3P”), a new program that enables service providers and firms to seamlessly expand their suite of services and geographic footprint by integrating, referring or reselling Global EDD Group services.


“Our team has developed a range of innovative e-discovery solutions that leverage global relationships, operational efficiencies and proven technologies to provide high quality services at competitive price points” stated Brad Mixner, President of Global EDD Group. “3P enables our partners to reduce their costs and increase their global footprint by leveraging these solutions.”


Benefits of 3P:


    

  • Expand Capabilities without Capital Investment
    • 

  • Extremely Competitive Flat Rate & Bulk Pricing Model
    • 

  • Generous Discounts & Commissions Exceeding Industry Average
    • 

  • Strict No Competition / No Solicitation Policy with End Clients
    • 

  • Increased Profit Margins
    • 



Advantages of Partnering with Global EDD Group:


    

  • Vast Experience with Complex Paper & Electronic Discovery Projects
    • 

  • Innovative Technology, including NaTIFF™ E-Discovery Servers and iReviewData E-Discovery Services
    • 

  • Driven to Exceed End Client Expectations
    • 

  • Facilities in Asia, Europe & North America
    • 

  • Mobile Collection & Processing Units
    • 

  • Advanced Foreign Language Services
    • 

  • Specialists in Data Management, including Identification, Preservation, Collection, Processing, Review and Analysis
    • 



Additional information regarding the 3P Preferred Partner Program, including pricing and available services, is available via email or by clicking to GlobalEDD.com.


via Global EDD Group | Preferred Partner Program from Global EDD Group.


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