Box.net’s Cloud and Mobile Technology Underpins ‘Break-Out’ Year

We’ve been talking about cloud deployment a lot this week so it’s appropriate that we finish up with an example of how rapid this market is developing. According to figures released by cloud content management vendor Box.net, the company now has 5 million users with enterprise revenues more than tripling over the course of the year.

Most of the new deployments, Box.net says, were in large enterprises, with 73% of Fortune 500 companies using its platform in some shape, means or form, a total of 60,000 businesses, and some significant wins including Skype and ABC News.

That’s what Box.net (news, site) says, but again, like last year, it hasn’t provided any details to back all these claims up. At the end of 2009, the SharePoint competitor announced they had 3.5 million customers and an increase in revenues of 535%.

Box.net and the Cloud

However, 2010 was the year in which Box.net really got out of their box.

2010 was a breakout year for Box, as larger enterprises recognized the cost, maintenance and productivity benefits of moving their content and collaboration to the cloud,” Aaron Levie, co-founder and CEO of Box said.

And this is what is really important in these figures. While it has been clearly a very successful year for Box.net, it has built that success on changing enterprise attitudes to the cloud, largely it would seem because many firms feel a lot better about cloud security than they did before, and they’ve also been looking at deployment times and cost savings too.

Only recently, for example, we saw in a MarketBridge survey that even across the SMB sector adoption of cloud-based information technologies is speeding up with 44% of SMBs claiming to have at least one business application located in a private or public cloud.

via Box.net’s Cloud and Mobile Technology Underpins ‘Break-Out’ Year.

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Bringing E-Discovery Back In-House, Without Upfront Investment: NaTIFF™ E-Discovery Server

The NaTIFF™ E-Discovery Server is an in-house solution that provides a high level of data control to law firms, corporations and service providers without a high cost of implementation. All data is stored on servers provided by Global EDD Group and administered via secure point-to-point VPN connection with dedicated 24×7 support. Simply attach a data drive to the NaTIFF server and the Global EDD Group team will manage the e-discovery processing based on your direction and specification.

Key Advantages:

◊  Data stays in-house
◊  You retain control of the project
◊  Processing starts immediately, with no need to wait for FedEx or FTP
◊  Pay-per-Use service with no upfront cost, no minimum contract, and competitive pricing
◊  No need to hire additional manpower for processing and IT infrastructure management
◊  Dedicated team is available 24 x 7 to support all your activities

Key Functionality:

◊  Native File or TIFF Format Processing
◊  Metadata & Body Text Extraction
◊  MD-5 Hash Deduplication
◊  De-NIST File Filtering
◊  Date Filtering
◊  TIFF / PDF Image Generation
◊  Standard Load Files
◊  Image Endorsement
◊  Detailed Reporting
◊  Data Analytics (optional module)
◊  Document Review (optional module)
◊  Document Management (optional module)
◊  Enterprise Search (optional module)

Additional information regarding NaTIFF E-Discovery Servers is available by contacting Brad Mixner, President of Global EDD Group,  here or by clicking to GlobalEDD.com.

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Is per-gig pricing dead? | EDiscoveryInsight.com

So where does per gig pricing even come from, and will it survive?

Per-gig pricing comes straight from the legal market, courtesy of the insurance industry. Insurance companies most frequently pay for all the costs associated with litigation, and as such, their rules end up being the gold standard in the legal industry. One of those rules is that while they will pay for the costs of the litigation, they are quick to shy away from paying capital costs associated with software purchased for the sake of the trial. Even if the software reduces the cost of the litigation, it is mountains of paperwork and bureaucracy to get the insurance provider to pay for it. The result is law firms are far more willing to implement a solution where the costs can be categorized as operation costs and passed on to the insurance company. This is the origin and the very lifeblood of per-gig pricing.

Charles Skamser recently posted, “The cost of eDiscovery is still way too high and much of the costs are still being driven by legacy pricing models that reward vendors and service providers based on the amount of data that is processed.” From the safe haven of the legal market, per-gig pricing has ventured out to corporations leaving a trail of disgruntled customers in its wake. Software vendors and service providers alike have contributed to the madness with some actually claiming a per-gig pricing model “simplifies” eDiscovery costs and introduces some level of predictability. Can we agree that easy revenue generation does not equate to simplification on the client’s end?

Will it survive? Sadly, the answer is “yes” for some. Despite the extraordinary costs of per-gig pricing, the insurance industry isn’t about to change, and the legal market has no incentive to rock the boat. So per-gig pricing will continue to exist for a portion of the market. However, the future of per-gig pricing behind the firewall is not nearly as certain.

While law firms may be indifferent to costs, companies most certainly are not. As Mark Chandler, General Counsel of Cisco, stated back in 2007, “…the most fundamental misalignment of interests is between clients who are driven to manage expenses and law firms which are compensated by the hour…” Unfortunately, the chasm has only increased. The company in the intro is not pleased with the bill it paid this year and is not interested in repeating the decision long term. eDiscovery applications are not significantly different from other types of enterprise applications, so it stands to reason that they will need to fall in line with the economic advantages presented by perpetual license models. After all, I am not paying Microsoft based on the number of words in this post.

via Is per-gig pricing dead?.

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Intelligent Discovery Provides Cutting-Edge Technology

The Editor interviews Scott Kane , Partner, Squire, Sanders & Dempsey L.L.P. Mr. Kane is a litigator and the Co-chair of the firm’s E-Discovery & Data Management Team.

Editor: We are witness to an emerging wave of change in electronic discovery. What is driving these changes?

Kane: Primarily cost, and to a lesser extent, fear of sanctions. Cost is driven by the size and nature of document populations in modern discovery. Electronic document populations are typically much larger than those at issue historically in paper discovery cases. The needle is buried in a larger haystack. The other cost driver is the ephemeral nature of electronic data, i.e., it is not fixed, making it harder to deal with. The significant cost of collecting and reviewing electronically stored information in modern litigation is spurring approaches that seek to limit rising discovery costs, but which do so in a reasonable and defensible manner.

Editor: Would if be fair to say that e-discovery as a business process and as currently conducted is actually broken?

Kane: I don’t know if I would say it is broken, but it’s far from ideal. Current practices are not cost efficient. It’s a challenge to keep electronic discovery costs from becoming a determining factor in litigation, particularly in cases where the amount in controversy does not justify “bet the company” type efforts. The current process has to catch up to the demands of modern practice – not just the demand to meet discovery obligations, but also the demand to do so in a cost-effective manner.

Editor: Squire Sanders has announced a new approach to electronic discovery – Intelligent Discovery. What is behind your approach?

Kane: Our approach seeks to reduce client costs by limiting, to the greatest extent possible, human review of large data populations. Modern litigation delivers a tsunami of data. The cost of reviewing it in traditional fashion – linear page-by-page review by teams of human reviewers – is becoming prohibitively expensive. We combine review by experienced trial lawyers with automated analysis and prioritization of documents, as well as sampling and other best practices, to reduce document review costs. You can never completely eliminate human review, nor would we advocate that. But we can significantly reduce its scope and still deliver reliable, defensible, high-quality review results.

Editor: Is Intelligent Discovery mainly technique or mainly technology, or both?

Kane: It’s both. One without the other is not sufficient to achieve the desired result. Certainly, there’s a strong technology component insofar as you are using technology to leverage the efforts of experienced human reviewers. But it’s not sufficient only to rely on technology – you need to make educated, reasoned decisions about how best to apply the technology as part of a broader workflow. You also need to ensure that you’re employing the technology in a way that is reasonable and defensible. Combining the technology with a well thought out process lets you deliver enhanced review quality in a cost-effective manner.

via Intelligent Discovery Provides Cutting-Edge Technology.

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Norwegian Regions and Municipalities Have Gone Open Source

Open Source Is Budget-friendly

So, why is open source gaining such a large market share in Norway? A cost that is less than proprietary software. The idea to cut spending without sacrificing performance is a lucrative one for any country and its administrations.

On the other hand, if the move to open source is forced, the benefits are not going to be obvious. Fortunately, the case in Norway isn’t of forceful adoption and there are many resources to assist administrations in the process of going open source.

Norway’s adoption is impressive because it shows how open source can be used in the public interest. It is not all about money — although savings do play a role in the choice — it is more about the freedom from being locked into a proprietary solution.

via Norwegian Regions and Municipalities Have Gone Open Source.

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In-House Electronic Discovery? NaTIFF™ E-Discovery Server, a service of Global EDD Group

The NaTIFF™ E-Discovery Server is an in-house solution that provides a high level of data control to law firms, corporations and service providers without a high cost of implementation. All data is stored on servers provided by Global EDD Group and administered via secure point-to-point VPN connection with dedicated 24×7 support. Simply attach a data drive to the NaTIFF server and the Global EDD Group team will manage the e-discovery processing based on your direction and specification.

Key Advantages of the NaTIFF E-Discovery Server:

  • Part of the iReviewData suite of electronic discovery services provided by Global EDD Group.
  • Data stays in-house
  • You are in total control of the project
  • Pay-per-Use service with no upfront cost, no minimum contract
  • No need to hire additional manpower for processing and IT infrastructure management
  • Dedicated team is available 24 x 7 to support all your activities

Key Functionality of the NaTIFF E-Discovery Server:

Additional information regarding NaTIFF E-Discovery Servers is available by contacting Brad Mixner, President of Global EDD Group,  here or by clicking to GlobalEDD.com.

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Study: Patient data breaches cost healthcare orgs $6B annually

Data breaches of patient information cost healthcare organizations in the U.S. nearly $6 billion annually, and many breaches go undetected, according to a released report from privacy and information management research firm Ponemon Institute.

Sixty-five organizations participated in the survey, which was sponsored by Portland, Ore.-based ID Experts. The research asserted that protecting patient data is a low priority for hospitals and that organizations have little confidence in their ability to secure patient records.

The impact of a data breach over a two-year period is approximately $2 million per organization and the lifetime value of a lost patient is $107,580, according to Ponemon, of Traverse City, Mich. The average organization had 2.4 data breach incidents over the past two years. Major factors causing data breaches are unintentional employee action, lost or stolen computing devices, and third-party error, the firm stated.

via Study: Patient data breaches cost healthcare orgs $6B annually.

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Vetting electronic files can boost cost of litigation

Information technology advancements have made business a lot more efficient and now that need for better efficiency is reaching into the courthouse and forging closer ties between corporate litigants and their law firms.

That’s because North American courts are starting to mandate that companies engaged in litigation provide electronic disclosure of documents. It can be extremely time consuming and ultimately very costly for a company and its law firm to sort through all of the requisite electronic documents to determine what is relevant to a case.

So law firms across Canada that assist large corporate clients with litigation are focusing on ways to reduce the time and ultimately the cost of vetting electronic materials relevant to the case, fuelling a renewed partnership between corporate counsel and private firm lawyers.

“One of the biggest costs right now is related to managing the massive volumes of electronic documents involved in litigation,” acknowledged Melanie Schweizer, senior counsel at Bell Canada’s Toronto office. “As a client, we’re really looking for firms to deliver value to us and we’re scrutinizing things a lot more closely to ensure that the file is run as cost-effectively as possible,” she said. “Gone are the days when in-house counsel will send a file to an outside counsel and let them do whatever they need to do to make the litigation work.”

via Vetting electronic files can boost cost of litigation.

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Switching From MS Office? 4 Things to Consider Other Than Cost

Google Apps, StarOffice and other competitors are becoming viable alternatives to the once unassailable Microsoft Office. And while cost is always a driver in purchasing decisions, IT has to be aware of other significant issues when implementing new software.

The cost, access and interoperability of emerging Office applications are causing Microsoft customers to consider other options when it comes to upgrading. For example, the City of Los Angeles and Jaguar dropped Microsoft in favor of Google and its cloud software.

This article will talk about the not so obvious costs of migrating away from Microsoft Office including security, access, support and collaboration.

Security

Moving from Microsoft Office to a competitor’s Office suite can have subtle, but important, effects on the security of your documents. The fairly obvious concern is whether or not the new Office applications meet all of the regulatory requirements of your business. A more subtle concern is how to control access to your information.

Moving to a Cloud based solution enables users to access all of the documents they need wherever they may be located. But what happens when an employee leaves the company? If access to a Cloud based solution is based on an employee’s email account, simply shutting off their access to the company’s domain is not sufficient.

The first step an organization must take is to meet with their vendor to discuss all aspects of their security model . Once the new Office suite security functions are understood, the necessary policies, procedures and checklists for your organization can be updated.

[continued] Switching From MS Office? 4 Things to Consider Other Than Cost.

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Defendant “Fails to Show that it is Settled Law that the Party Requesting Discovery Must Bear the Cost of Production,” Court Denies Motion for A Protective Order : Electronic Discovery Law

MBIA Ins. Corp. v. Countrywide Home Loans, Inc., 2010 WL 447051 (N.Y. Sup. Ct. Jan. 14, 2010) (Unreported)

Upon defendant’s motion for a protective order to require plaintiff to bear the cost of defendant’s production of electronically stored information (“ESI”), the court declined to follow the purportedly “well settled rule” in New York that the party seeking discovery should bear the cost and denied defendant’s motion.  (See T.A. Ahern Contractors Corp. v. Dormitory Auth. of State of N.Y., 875 N.Y.S.2d 862 (N.Y. Sup. Ct. 2009) declining to overturn the “well settled” rule in New York that the party seeking discovery bears the cost.)

In the course of discovery, plaintiff requested that defendant produce relevant ESI.  The parties disagreed as to who should bear the cost of such production; each felt the other should be responsible.

To settle the dispute, the court undertook an analysis of several New York cases in which allocation of cost had been addressed and which had resulted in competing findings regarding who should properly bear discovery costs.  In one recent case, Clarendon Natl. Ins. Co. v. Atlantic Risk Mgt., Inc., 59 A.D.3d 284 (N.Y. App. Div. 2009), the court indicated that “it saw ‘no reason to deviate from the general rule that, during the course of the action, each party should bear the expenses it incurs in responding to discovery requests.’”  In another case, Waltzer v. Tradescape & Co., LLC, 31 A.D.3d 302 (N.Y. App. Div. 2006), despite affirming the rule that under the CPLR, the party seeking discovery should bear the cost, the court declined to place the cost of production with the requesting party “and instead, distinguished its facts on the basis that (1) it did not deal with deleted electronically stored material and (2) the information sought was readily available.”  In that case, the court also stated that the “cost of an examination by the [producing party] to see if [material] should not be produced due to privilege or relevancy grounds should be borne by [the producing party].”  Declining plaintiff’s request to view Clarendon as an “anomaly”, the court in the present case stated:

Far from being an anomaly, it is consistent with Waltzer in that application of the relevant rule in both resulted in cost allocation determinations only when the electronically-stored information to be produced was not readily available.  While producing readily-available electronically- stored information (Clarendon –all of an insurance company’s claims files; Waltzer–data stored on 2 compact discs) will not warrant cost-allocation, the retrieval of archived or deleted electronic information has been held to require such additional effort as to warrant cost allocation (Samide, 5 AD3d at 466; Delta Fin. Corp., 13 Misc.3d at 614; Etzion, 7 Misc.3d at 944- 45).  Furthermore, under CPLR 3103(a), the lodestar in granting a protective order granting allocation of discovery costs is the prevention of “unreasonable annoyance, expense, embarrassment, disadvantage, or other prejudice to any person or the courts.”  Hewing to this principle and the applicable case law, it is eminently reasonable to refrain from allocating discovery costs at this juncture.

via Defendant “Fails to Show that it is Settled Law that the Party Requesting Discovery Must Bear the Cost of Production,” Court Denies Motion for A Protective Order : Electronic Discovery Law.

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