Several Virginia state agencies continue to experience problems with data access due to an outage related to problems in a storage-area network (SAN) that began last week in a data center run by outsourcer Northrop Grumman.
An automated phone message from the Virginia Information Technologies Agency (VITA) says that as many as seven key bureaus, including the Department of Motor Vehicles and the Department of Social Services, are having problems accessing applications, shared folders and other data stored on servers in the state’s Enterprise Solutions Center in Richmond.
VITA has offered updates about its attempts to repair the outage on its Web site. VITA’s Web site stated that repairs to the storage system’s hardware are complete, and all but three or possibly four agencies out of the 26 government systems have been restored. The agencies were performing verification testing on Monday.
According to published reports, computer systems came to a halt last Wednesday because a memory card failure in a SAN. A backup SAN that was supposed to act as a fail-over system then also experienced problems
via Virginia’s IT outage continues, 7 agencies affected – Computerworld.