Twitter Weekly Updates for 2010-02-21

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Microsoft Outsources Legal Work to India With CPA Global Deal

Microsoft Corp. has entered into an agreement with legal outsourcing provider CPA Global to offshore legal work to lawyers in India.

The technology giant began a pilot scheme with CPA in October and formally rolled it out at the end of 2009. A team of between three and five qualified lawyers at CPA are handling multi-jurisdictional legal support work, including legal research, for Microsoft. The lawyers are based in CPA’s offices in Gurgaon, near New Delhi.

Microsoft has been outsourcing basic intellectual property and patent renewal work to CPA for five years, using a team of around 70 CPA staff. However, the new arrangement for general legal work operates separately.

Microsoft’s associate general counsel and director of worldwide IP operations, Marty Shively, who is based in New Delhi, has played a key role in putting the outsourcing project together.

CPA chief financial officer for India, Anand Sharma, told Legal Week: “The arrangement principally involves legal research work with a flexible shared service team varying according to transactions handling matters for the company.”

via Microsoft Outsources Legal Work to India With CPA Global Deal.

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India Sets High Bar for Patent Protection, But Is it Too High? – Law Blog – WSJ

Be careful what you wish for.

It might be what multinational drug companies are thinking in regard to India’s recently overhauled patent system.

Let us explain, with a little help from this article, from the WSJ’s Geeta Anand. Until 2005, India’s patent regime recognized only process patents for making pharmaceutical products—and not the actual products, much to the chagrin of drug companies eager to jump into the world’s most populous democracy. When the country adopted an expanded patent law, it was widely hailed and multinational firms began moving in.

But, as Anand explains, little noticed at the time was that the new law sets a higher bar than Europe and the U.S. for approving patents. As a result, India’s patent office and courts have repeatedly declined to defend patents widely accepted in many other countries on some of the world’s best-selling medicines.

In the latest example, Bayer AG failed this week to persuade the Delhi High Court to direct India’s chief drug regulator to not give marketing approval to a competitor’s copy of its cancer medicine Nexavar. Other top-selling, life-saving medicines, including the anticancer treatment Glivec from Novartis; anticancer drug Tarceva from Roche; and HIV medicine Viread from Gilead Sciences all have failed to win protection from India’s patent office or the judicial system.

via India Sets High Bar for Patent Protection, But Is it Too High? – Law Blog – WSJ.

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Brief for India’s outsourcing lawyers: keep it cheap – Times Online

Nestled amid the bustle of north Mumbai, the headquarters of Pangea3, one of India’s biggest legal outsourcing companies, is enough to give a British corporate lawyer used to the slick environs of the City or Canary Wharf the heebie-jeebies.

On the street outside, manual scavengers pick through the morning garbage while hawkers throng the sidestreets. Inside, the scene is just as alien — more reminiscent of the bridge of the Starship Enterprise than of a traditional London law firm.

Hardly anybody is wearing a suit, there are no private offices and there is not a wood-panelled boardroom in sight.

Instead, an army of young Indian graduates, most of them from the country’s top law and engineering schools, sits before a barrage of computer terminals. Many are working on legal documents digitally accessed from the servers of blue-chip Western clients via transcontinental fibreoptic cables. Others are engaged in research for upcoming litigation to be fought out in American courtrooms, or are analysing patent filings registered by British companies.

Most striking, perhaps, are the collection of giant Perspex tubes that tower above the large open-plan office. Accessible via spiral staircases, they contain raised meeting rooms. Together with the fingerprint scanners that operate the locks on the doors, they lend the premises a sci-fi feel. This may be fitting: if Sanjay Kamlani, the firm’s co-chief executive (and one of the few workers wearing a tie) is right, this is the future of the corporate legal profession.

t is a vision that could radically change Britain’s legal industry.

Much of the work that Pangea3 and similar firms deal with, such as drafting derivatives contracts or conducting due diligence for mergers and acquisitions, was once the preserve of trainees and associates at big City law firms. Some of those firms racked up annual revenues of more than £1 billion during the boom years, in part by billing out teams of junior lawyers for up to £300 an hour for even the most routine tasks.

However, those firms, in a drive to cut costs, are beginning to send that sort of work to cheaper jurisdictions, such as India, South Africa and the Philippines.

Whereas a new recruit at a “magic circle” firm in London can expect a starting salary of about £60,000 — rising to more than £90,000 at the best paid firms — Pangea3 can pay a good Indian law graduate as little as £350,000 rupees (£4,700) a year.

That sort of cost-saving has proved compelling in the wake of the economic downturn and is causing demand for Indian outsourcing providers to soar. Studies suggest that there are as many as 10,000 lawyers in the country working for outsourcing providers, and total revenues in the sector are expected to double this year to $1 billion (£613 million) and rise to $4 billion within five years.

Turnover at Pangea3 doubled in 2009, and Mr Kamlani expects a similar increase this year. The company’s investors include Sequoia, the venture capital group that backed Google. Its clients include several leading Wall Street banks.t is a vision that could radically change Britain’s legal industry.

Much of the work that Pangea3 and similar firms deal with, such as drafting derivatives contracts or conducting due diligence for mergers and acquisitions, was once the preserve of trainees and associates at big City law firms. Some of those firms racked up annual revenues of more than £1 billion during the boom years, in part by billing out teams of junior lawyers for up to £300 an hour for even the most routine tasks.

However, those firms, in a drive to cut costs, are beginning to send that sort of work to cheaper jurisdictions, such as India, South Africa and the Philippines.

Whereas a new recruit at a “magic circle” firm in London can expect a starting salary of about £60,000 — rising to more than £90,000 at the best paid firms — Pangea3 can pay a good Indian law graduate as little as £350,000 rupees (£4,700) a year.

That sort of cost-saving has proved compelling in the wake of the economic downturn and is causing demand for Indian outsourcing providers to soar. Studies suggest that there are as many as 10,000 lawyers in the country working for outsourcing providers, and total revenues in the sector are expected to double this year to $1 billion (£613 million) and rise to $4 billion within five years.

Turnover at Pangea3 doubled in 2009, and Mr Kamlani expects a similar increase this year. The company’s investors include Sequoia, the venture capital group that backed Google. Its clients include several leading Wall Street banks.

via Brief for India’s outsourcing lawyers: keep it cheap – Times Online.

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South Africa Has Begun to Ramp Up Its BPO Destination Marketing |

South Africa has a relatively established contact center industry which is still experiencing growth of around 30% per annum. Approximately one third of that growth relates to operations serving the offshore market. Several large companies, such as Lufthansa, Admiral Insurance, Carphone Warehouse, Shell, and Asda already have captive centers in South Africa. A strong foundation is therefore in place for South Africa to develop and expand upon in order to build its still relatively new Business Process Outsourcing and Offshoring offering. But does the country have what it takes to become both a near shore and offshore destination of choice?

South Africa’s principal selling points for the BPO market hinge around linguistic, cultural, and product affinity with the UK, Europe and US. It is value based, as opposed to cost based. While it is true that companies can certainly hope to achieve average savings of around 40-50% by outsourcing or offshoring to South Africa, which is more competitive than Eastern Europe at around 35%, India still offers average savings of some 70% so competition is not forged purely on economics. Exactly what value then can companies hope to gain from selection of South Africa versus other more established BPO & ITO geographies?

via South Africa Has Begun to Ramp Up Its Bpo Destination Marketing | The African Art Store.

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Transliteration goes global

Most of us use a keyboard to enter text; it’s one of the most basic activities we perform on a computer. However even this simple activity can be cumbersome in many parts of the world. If you’ve ever tried to type in a non-Roman script using a Roman keyboard, you know that it can be difficult to do. Many of us at Google’s Bangalore office experienced this problem firsthand. Roman keyboards are the norm in India, making it difficult to type in Indian languages. We decided to tackle this problem by making it very easy to type phonetically using Roman characters and we launched this service as Google Transliteration.

Using Google Transliteration you can convert Roman characters to their phonetic equivalent in your language. Note that this is not the same as translation — it’s the sound of the words that are converted from one alphabet to the other.

via Official Google Blog: Transliteration goes global.

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India Shuts Its Doors on Foreign Firms

One of India’s highest courts has banned foreign law firms from all forms of practice in India, a major victory for a trade group of Indian lawyers and a defeat for firms that opened liaison offices in India during a brief window in the 1990s, according to the blog Legally India.

Representatives of the three firms immediately affected by the ruling — Ashurst, White & Case and Chadbourne & Parke — have confirmed the nature of the decision and said they are reviewing its implications, according to Legally India and media contacts at two firms that we contacted early Wednesday. Only Ashurst still has an open liaison office in India, and the firm’s Web site specifies that the office does not provide legal advice. White & Case conducts much of its India practice from offices in Singapore, a spokesman tells us.

via Law.com – India Shuts Its Doors on Foreign Firms.

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Document management software a priority in Asia Pacific | ComputerWorld Hong Kong

IDC said Thursday that most respondents in a recent survey indicated that they plan to invest in document management software, followed by record management software among all other content management (CM) software in the Asia Pacific excluding Japan region.

“In India, Singapore, China, and Australia, managing content published on the Web is the top role played by CM software,” said Ridhi Sawhney, market analyst of Asia/Pacific Software Research at IDC. “Managing content with ever-increasing volumes of information, mounting regulatory pressure, and disparate applications with isolated data repositories, remains a big challenge. There is continuous demand for content management software from legacy businesses and developing countries as organizations endeavor to transition from manual overlay systems to automated systems.

CM market in the region is expected to grow steadily at a five-year compound annual growth rate (CAGR) of 7.42 percent, reaching US$ 308.42 million by 2013.”

[continued] IDC: Document management software a priority in Asia Pacific | ComputerWorld Hong Kong.

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Twitter Weekly Updates for 2009-11-22

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Twitter Weekly Updates for 2009-11-22

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