Automated Management of Legal Holds – Ben Kerschberg – Law & Technology – Forbes

Recent federal court cases have reinforced that legal holds are an indispensable element of electronic discovery. A legal hold is a corporation’s legal duty to preserve electronically stored information (“ESI”). A hold issued internally within a corporation places potentially key custodians on notice to retain materials that may be relevant to legal claims of a pending or anticipated matter. Although these cases are highly fact-specific, federal courts have noted that the duty to preserve is invoked “when the party has notice that the evidence is relevant to the litigation or when a party should have known that the evidence may be relevant to future litigation.” Instituting and managing a legal hold must thus take place from inception through release.

The recent trend toward harsh discovery sanctions, including contempt of court, for violations of legal holds, include Judge Paul Grimm’s famous holding in Victor Stanley, Inc. v. Creative Pipe, Inc. (D. Md. 2008), and the recent decision in Green v. Blitz (E.D. Tex. Mar. 1, 2011). These decisions may well be a natural reaction to corporate legal executives’ attempts to avoid liability in this regard. According to Joshua Rosenberg, the Senior Director of Strategy and Operations at LexisNexis:

Many corporate legal executives [had] their law firms take on the role of managing legal holds for their organization because they saw it as a risk management technique. In other words, if anything goes wrong, the responsibility falls on the law firm, which should then shield the corporate executives from sanctions. However, a discernible pattern of corporate decisions over the past five years has revealed there is no available safety net to corporate counsel. If essence, the courts have said that corporate executives cannot hide from the responsibility of legal holds. If something goes wrong, the blame will fall squarely on their shoulders.

via Automated Management of Legal Holds – Ben Kerschberg – Law & Technology – Forbes.

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SharePoint 2010 Used Mainly for Collaboration; Enterprise Content Management to Grow, AIIM Says

Doug Miles, head of the AIIM Market Intelligence Division, has been thinking along the same lines, and, through AIIM, has published research that attempts to answer some of those questions.

Using SharePoint for ECM. How well is it meeting expectations? surveyed 674 members of the AIIM community in April and May this year.

 

He says SharePoint itself has developed since its first iteration into a solution that does just about everything for intranets, to enterprise collaboration, to business intelligence and business process management with an adoption rate of 60% to 70%, he says. Some figures that are worth noting about SharePoint in the enterprise include:

Only 8% of SharePoint users have upgraded to 2010 version so far; 21% are deploying 2010 as a first use.

36% say they have SharePoint “in use across the enterprise for content management.” Included are 11% with no other content systems; 19% running unconnected ECM/DM/RM systems

A quarter consider their stored content in SharePoint to be doubling every two years or less and 5% have over 10TB of data already.

Collaboration and intranet are the most widely used application areas, then document management and search.

via SharePoint 2010 Used Mainly for Collaboration; Enterprise Content Management to Grow, AIIM Says.

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Litigation Management Survey Identifies Trend Toward Bolder Investments in People and Technology in Law Firms – MarketWatch

Findings from a nationwide survey of law firms and corporate legal departments suggest that, while both corporate legal departments and their outside counsel are using various tools to achieve greater litigation efficiency, a trend may be developing in which law firms are making significant investments in people and innovative technologies so they are able to better manage the entire litigation process. The survey was conducted online among 513 lawyers by Harris Interactive(R) on behalf of LexisNexis(R) ( www.lexisnexis.com ).

The information is part of a set of findings from the State of Litigation Management report released today by LexisNexis. The report, which is available for free download at ( www.lexisnexis.com/litigation-survey2011 ), also reveals attitudes among U.S. lawyers regarding current litigation management practices and suggests opportunities for ways to achieve greater efficiencies.

via Litigation Management Survey Identifies Trend Toward Bolder Investments in People and Technology in Law Firms – MarketWatch.

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Where’s That Darn File? Why Document Management Matters

If you’re in business, you create documents.

Whether they’re legal records, product plans, strategy memos, or even just records of meetings or casual brainstorming sessions, those documents have value to somebody somewhere in your organization.

But without a document management system in place, that value can easily be lost — especially as companies grow.

An often-quoted 2008 IDC study estimates that an enterprise with 1,000 workers wastes between $2.5 and $3.5 million a year searching for — and failing to find — important documents.

Document management systems help organize how documents are created and what happens to them — who gets to view and edit them, who has to approve them, and where and how long they’re stored.

The old guard includes software from big enterprise vendors, like IBM, Documentum (an early pioneer bought by EMC in 2003), Xerox, and Microsoft’s SharePoint Server (which also provides a lot of other functions, like enterprise search and collaboration). These solutions face challenges from specialized companies like Iron Mountain and Hyland, open source competitors like Alfresco, upstarts from the printing industry like Xerox and Ricoh, and hosted solutions like KnowledgeTree.

via Where’s That Darn File? Why Document Management Matters.

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KnowledgeTree Takes on Box.net for Mobile Content Management

If you think Box.net is the only cloud-based document management provider with a handle on mobile, it’s time to think again. KnowledgeTree (news, site) has just announced their foray into mobile document management with a new Android app.

Going Mobile with your Documents

KnowledgeTree is a mid-market provider of cloud-based document management. Its solution is about managing the processes around documents and a bit of lightweight contract management and records management thrown in for good measure. And like its competitor, Box.net, it’s very collaboration focused.

Today, KnowledgeTree has launched a new Android application to support an organization’s document management processes anywhere, anytime. Organize, edit, sync and manage your documents from your secure KnowledgeTree vault and associated processes all from the comfort of your Android phone.

 

Included in the mobile apps is a secure vault for disconnected usage. This vault is encrypted and requires passcodes.

via KnowledgeTree Takes on Box.net for Mobile Content Management.

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Exterro’s Fusion Zeta Brings Data Management into the EDRM Process

Manage and Execute e-Discovery

With the addition of Fusion Zeta, Exterro’s suite of applications manages the e-discovery process, as well as executes all e-discovery activities. Fusion’s open Integration Hub now connects with common ESI data sources such as Microsoft Exchange and SharePoint while leveraging investments in IT infrastructure and other EDRM tools.

Zeta’s core functionalities include:

In-Place Early Case Assessment (ECA):

Users can scan and analyze data sources prior to collection

Users can develop scenarios with cost estimates for meet-and-confer preparation

Preservation, Culling and Collection:

Includes one-click collections from Exterro Legal Hold, Discovery Workflow, Collection Management or Zeta itself

Offers provision for manual and incremental collections

Users can create chain of custody reports and audit logs for defensibility

Analysis and In-House Review

Users have new search options that can pull relevant documents and cull unrelated or privileged information

Includes user-defined document labels for classification purposes

Users can implement email and social network analysis with powerful visualization tools

Fusion Zeta strikes the right balance between powerful technology and legal efficacy, making it accessible and useful for legal teams, while making it reasonable for IT to implement. The combination of cost estimation, custodian scoping and early evidence review delivers productive tools that organizations need.

 

via Exterro’s Fusion Zeta Brings Data Management into the EDRM Process.

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The Semantics of Content Management: What We Mean and How We Say It

Before you get to far into it this article is not about the Semantic Web! Rather this article is going to pull together a number of discussions and thoughts about the way we use words, the way we define things and how we talk about content management and related subjects. Do people in your organization ever get into misunderstandings based on their use of language — particular words, phrases and acronyms?

It’s All About Semantics!

Language is of course hugely important, it is one of the key differentiators between ourselves and other tool using great apes. One of the wondrous and complex facets of language is the way we can ascribe different meanings to the same term or word even if we are speaking the same base language.

Often within our organizations we find ourselves in roles where we need to speak multiple specialist dialects of our natural language (in my case English). For example when I worked in the IT division of Canadian Tire Corporation my dialect was ‘IT-speak’ but I was working on many projects with people who spoke ‘Project Management-speak’ or ‘Retail-speak’. Due to this phenomena one of the project’s I worked on was adding an enterprise wide glossary to the intranet, so that definitions for terms could be posted, worked on and agreed upon. This is a simple way of engineering an ‘interface’ between business people (retail specialists) and IT people (technology specialists).

 

The Wikipedia definition of ‘Semantics’ states: “Linguistic semantics is the study of meaning that is used by humans to express themselves through language” — so avoiding some of the interface problems and misunderstandings at work is about semantics because it is all about the meanings ascribed to the words we use to communicate our ideas.

via The Semantics of Content Management: What We Mean and How We Say It.

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The Swiss Compliance House: a Model for FCPA Compliance? | Thomas Fox – JDSupra

In an article in the January/February issue of the ACC Docket entitled “Five Fundamentals for Taking Management Compliance Seriously”, author Daniel Lucien Buhr discusses a model for a compliance system which he describes as the “Compliance House”. The Compliance House is a model which has been developed by Swiss businesses to use as the foundation of effective compliance management by ensuring that by “binding values and appropriate compliance management they can safeguard their integrity, and avoid or contain breaches of the law.” Buhr believes that it is the basic legal responsibility of any company board of directors to make certain breaches of law are either avoided or, if they occur, are detected early enough so that the company may remedy the situation.

Buhr begins with a very basic understanding of the term compliance, which he defines it as “ensuring law abidance.” However, the author goes on to expand this definition by noting that both private and public stakeholders of a company will expect that the company shall comply with applicable standards, therefore compliance may also be defined as “the state of integrity expected by stakeholders on the basis of civic responsibility of the companies.” This is a far different version than most US companies would state. Most US companies would try and obey the law but not include a complete culture of integrity.

via The Swiss Compliance House: a Model for FCPA Compliance? | Thomas Fox – JDSupra.

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OpenText Joins With SharePoint 2010 Records Management For DoD 5015.02 Certification

OpenText and DoD 5015.02-STD

DoD 5015.02-STD is managed by the Joint Interoperability Test Command (JITC), and involves a rigorous testing process. The successful outcome of which means the combined systems provides an acceptable records management solution for the US Department of Defense.

This, of course, means that the combined solution will also be acceptable to any federal agency looking for a records management system, as well as any other company in the private sector which, for whatever reason, needs some heavyweight and compliant records management software.

The testing process, in this case, involved OpenText Records Management and its Application Governance and Archiving for SharePoint offerings being tested in an environment that included SharePoint 2010 and a full set of Microsoft operating systems, office applications and database servers.

Through the test, OpenText met requirements for applying records management policies and securely managing the entire lifecycle of the information.

via OpenText Joins With SharePoint 2010 Records Management For DoD 5015.02 Certification.

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Computerized Litigation Document Management: What Does it Do? | KKBS Law

Computerized Litigation Document Management: What Does it Do?

First, let’s clarify a few concepts:

Document Management means managing documents that arise in the course of a business or profession. The objective is to retain all documents that are likely to be needed later, secure them from different kinds of risks and retrieve them efficiently when needed. Document management also involves the disposal of documents that are not needed, saving storage space.

Computerized Document Management means using computers to better achieve document management objectives. Computers use far less space to store documents, offer greater protection from different kinds of risks, and provide retrieval in seconds opposed to the hours needed under a manually-operated system. Documents can also be tagged with expiration dates so that reminders will be generated for their disposal.

Litigation Document Management facilitates the storage, retrieval, and presentation of documents needed to argue one’s case in a court of law.

Computerized Litigation Document Management involves putting the documents, classified by case, in the computer so that these can be carried to a court of law and used efficiently during the proceedings.

With these ideas clarified, let’s now look at what computerized litigation document management can achieve.

Higher Litigation Success

You can store everything related to a case in your laptop computer – evidence, precedents, depositions, and all other relevant materials. In fact, you can capture much of these directly into the computer and store them under the relevant case.

You can then carry the entire document archive with you everywhere, to the courts of law, meetings, and so on. Retrieving documents is a matter of entering search criteria and receiving matching results-all in a matter of seconds.

Compare this scenario to a paper-based one. You have to carry a bundle of paper everywhere and the bundle can be quite bulky in the case of complex cases. Retrieval of a particular document is an error-prone and time-consuming routine. There is also the chance that some key document can get lost during one of the frequent handling.

Chances are that the laptop-carrying attorney will be able to make a more impressive and convincing case, and win the day. (Unless an old-fashioned judge or jury views the new-fangled devices unfavorably!)

via Computerized Litigation Document Management: What Does it Do? | KKBS Law.

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