Chrome, Firefox Experiment With Hidden URL Bars | PCWorld

Netbook and tablet users looking for more screen space to display content from their favorite websites are getting some help from a pair of popular Internet browsers.

Google and Mozilla are testing versions of the Chrome and Firefox browsers that hide the bar used to show the URL of websites you visit. The features are experimental and it’s unclear if they will become part of the mainstream. Web surfers who want to always know where they are may have security concerns.

Here’s a primer on how it works, as well as the pros and cons.

In the latest build of Chrome Canary, an early stage version aimed at developers, you can enable “Compact Navigation.” Once enabled, you can right-click on any tab and select “Hide the toolbar.” The URL will disappear. To see the address bar again, click on an open tab and the URL bar will appear underneath.

In Chrome Canary 13, just enter “about:flags” in the URL bar, select Compact Navigation and restart the browser. Ars Technica points out the feature only works in the Windows version of Canary, and it’s not currently supported on Mac OSX.

via Chrome, Firefox Experiment With Hidden URL Bars | PCWorld.

5 Very Cool Underused Chrome Features

Google touts the whole of its Chrome browser as simple, quick and efficient, but there are a lot of nifty supporting features that don’t get much spotlight time. Here are 5 that are sure to help you work better and faster:

1. Pin Tab

Pin Tab is a great feature for those of you that often have a large number of tabs open. Pick the pages that you want to keep consistently open (like Gmail) and right click the corresponding tab. Select ‘Pin tab’ from the menu and the tab will shrink down to just the site’s favicon (on the far left):

(In Gmail’s case, the tiny tab will glow if you have awaiting e-mails.)

2. Task Manager

Because Chrome treats each tab as a separate process, you can kill problematic pages without crashing the entire browser.  Pull up the built-in task manager by pressing Shift+ESC. This will enable you to see the memory and CPU resources consumed by each tab, as well as close them individually:

via 5 Very Cool Underused Chrome Features.

Twitter Business Center Ushers Customer Service into the Age of Engagement

As the social media phenomenon continues to guide and enrich web engagement strategies, more and more companies are responding with holistic touch points for their customers. Twitter’s rendition, called the Twitter Business Center, allows businesses to interact with their customers even if they're not following them.

Features Coming Soon…

Don’t get too excited just yet—Twitter’s business center is still in beta. Presently only a few chosen companies are able to enjoy the new features, which include:

Contributors Tab: The Contributors tab will streamline the tweeting process by enabling multiple users to access the account and tweet on the company’s behalf.

Verified Business Accounts: Previously only available to individuals, Verified Twitter accounts aim to assist in building trust between businesses and their customers. Now consumers won’t have to wonder whether the company they’re interacting with on Twitter is really the company, or just someone pretending to be affiliated with them.

DM Customers You’re Not Following: This is the biggie, especially for businesses with a large audience on the micro-blogging platform. Without requiring followership in order to communicate privately, Twitter is expanding the number of opportunities for interaction. Customers will be able to build a rapport with the brands they care about, and businesses can conduct customer service without it being in the full view of the public.

The feature is optional, of course, so if for any reason you’d rather not have customers contacting you directly, you don’t have to.

via Twitter Business Center Ushers Customer Service into the Age of Engagement.