In civil litigation, ‘private’ social media data isn’t private – Computerworld (Aaron Crews)

From time to time, new communications technologies force courts and legislatures to adapt existing standards and even develop entirely new ones. The telephone raised issues related to wiretapping, among other things. Email became a factor in litigation-related discovery actions. Social media is likely to do the same, if only because use of such sites has become so widespread.

Over the last several years, user participation in social media websites has exploded. For example, Facebook claims to have more than 800 million users on its network, Twitter users post something approaching 150 million tweets a day, and YouTube claims that more video is uploaded to its site every month than the three major U.S. networks created in the last 60 years. Such statistics tend to confirm that social media websites are here to stay, and their emergence as commonplace communication platforms suggests that the law will have to take notice.

For example, websites’ privacy guidelines might not carry much weight when it comes to litigation. When a lawsuit is filed, attorneys inevitably scour the Internet for evidence relevant to the claims and parties, which frequently leads to one or more social media websites, such as Facebook and LinkedIn. Social media users (and lawyers representing them in litigation) should realize that data posted on social media websites is likely subject to review and disclosure when relevant to the issues in a lawsuit, without regard to the particular website’s privacy guidelines or the user’s privacy settings.

via In civil litigation, ‘private’ social media data isn’t private – Computerworld.

Amazon bests Microsoft, all other contenders in cloud storage test | ars technica

Amazon’s S3 Simple Storage Service has outperformed Microsoft’s Windows Azure Storage and all other major providers in an extensive study testing the feasibility of businesses using cloud services for primary storage, data protection, and disaster recovery.

Nasuni, which sells data protection services that work across any type of cloud storage, says it has been testing the 16 largest cloud storage providers (CSPs) since April 2009 to determine the best services for its customers. Ultimately, only six of the 16 providers passed Nasuni’s testing—in addition to Amazon and Microsoft, the other winners were Nirvanix, Rackspace, AT&T Synaptic, and Peer1 Hosting. Both AT&T and Peer1 use EMC’s Atmos platform on the back end, although EMC itself discontinued its own public cloud based on Atmos.

While these six are, apparently, ready for real-world use, Nasuni politely declined to say which ten services failed its test, so we can’t warn you away from those vendors. But Nasuni does say the difference between the ones who passed the tests and those that didn’t is in some cases quite large. When Nasuni tested the providers for scalability by continuously writing small files of 1KB for weeks on end to determine error rates and performance, two of the eight providers that made it through this stage of testing failed, and others couldn’t complete the test.

“Without proper testing, it is impossible to differentiate between an industrial-strength CSP and a lesser operation,” Nasuni said. “In fact, some providers have asked Nasuni to cease testing at this stage because they said it was negatively impacting their customers, which is a truly frightening statement. True cloud storage should be able to accommodate billions of files without any visible strain. Those CSPs that faced performance issues under Nasuni’s test are simply not equipped to deliver an appropriate level of service to customers.”

via Amazon bests Microsoft, all other contenders in cloud storage test.

FBI rejects FOIA request for Carrier IQ info – Computerworld

The FBI has denied a request for the release of information regarding its use of Carrier IQ’s software, saying that releasing the information could interfere with ongoing law enforcement operations.

The response does not make it clear whether the agency is using Carrier IQ for investigative purposes, or whether the documents it has, are related to an investigation of the controversial software.

The request under the Freedom of Information Act was filed Dec. 1 by Michael Morisy, co-founder of MuckRock, a website that helps people file FOIA requests with the government. Morisy asked the FBI for any manuals, documents or other written material it might have related to the FBI’s use of data gathered by Carrier IQ.

In response, David Hardy, the section manager of the FBI’s Records Management Group said the FBI has in its possession “responsive documents” pertaining to Carrier IQ. However, Hardy said the FBI would not release the documents as requested because doing so would compromise ongoing investigations.

via FBI rejects FOIA request for Carrier IQ info – Computerworld.

Potential E-Discovery Relief in Patent Infringement Litigation | Pillsbury

Potential E-Discovery Relief in Patent Infringement Litigation

Authors: Duane H. Mathiowetz, Wayne C. Matus

11/15/2011

Recognizing that e-discovery is disproportionately expensive, the Advisory Council of the Federal Circuit, made up of distinguished judges and attorneys from various regions and backgrounds but all closely involved in patent litigation, have drafted a model rule for e-discovery governance, which Chief Judge Rader of the Federal Circuit Court of Appeals unveiled at the Bench Bar Conference. While this is only a proposed rule for consideration of the bench and bar, it should, Chief Judge Rader noted, “serve as a helpful starting point for district courts to enforce responsible, targeted use of e-discovery in patent cases,” particularly targeting email production and forcing the parties to focus on the gathering of material information rather than going on unlimited fishing expeditions.1

In a recent speech, Chief Judge Rader assailed the use of e-discovery as a tactical litigation weapon, and noted that the production burden of expansive e-discovery requests greatly outweighs their benefits.2 In support, he cited a study that concluded that only .0074% of documents (i.e., less than 1 in 10,000) produced in litigation make their way onto trial exhibit lists. He noted from his own experience on the Court, email even more rarely appears as relevant evidence.

via Potential E-Discovery Relief in Patent Infringement Litigation.

India Exempts Its Outsourcers from New Privacy Rules | Network World

Personal data sent to India by customers outsourcing IT work there will not be covered by India’s new privacy rules, the government announced in late August. The clarification was a huge relief to India’s large outsourcing industry.

The data privacy rules, issued in April, require companies or their intermediaries to get written consent from individuals about the use of the sensitive personal information they collect. But it would have been very difficult for Indian outsourcers to operate if they had to get written consent from every foreign citizen whose personal data moves through India’s vast collection of call centers and other outsourcing operations.

India’s Ministry of Communications and Information Technology issued a clarification saying the new rules apply only to Indian companies that collect information from individuals. That ended confusion over whether U.S. and European companies sending data for processing to Indian outsourcers would have to follow India’s privacy rules while collecting data in their countries.

The rules define “sensitive data” as including passwords, financial information, medical conditions, sexual orientation and biometric information.

via India Exempts Its Outsourcers from New Privacy Rules.

Employee Theft Investigations: Intellectually Property Theft and Business Trade Secrets Investigations | Computer Forensics Associates

Intellectual property theft and trade secret theft often go unnoticed until an employee is terminated. Suddenly a competitor introduces a new product or process that is virtually identical to yours. By performing a computer forensic investigation on any electronic devices the employee had access to, sufficient evidence can be found to prove theft of intellectual business property and and business trade secrets. This evidence can be used in court to stop the competitor’s use, prosecute the responsible party(s) and win compensatory damages.

Computer Forensic investigations help businesses uncover suspected intellectual property theft, trade secret theft and patent infringement by investigating computers, smart phones, cell phones, hard drives, servers and other data storage devices. Common types of intellectual property include copyrights, trademarks, patents, industrial design rights and trade secrets including but not limited to intangible assets like musical, literary, and artistic works; discoveries and inventions; and words, phrases, symbols, and designs.

Take these steps if you suspect theft of intellectual property by an employee:

  1. Identify all computers, laptops, smart phones,and external devices that may hold potential evidence.
  2. Secure the suspect computers and prevent further use until a forensic image can be collected.
  3. Begin documenting why you suspect IP theft, fraud or patent infringement.
  4. Contact a computer forensics company like Computer Forensics Associates and make arrangements to capture a forensically sound image so you preserve the evidence and prevent tampering or spoliation.

via Employee Theft Investigations: Intellectually Property Theft and Business Trade Secrets Investigations.

District Court Allows Taxation of Costs Related to Electronic Discovery : Electronic Discovery Law

In re Aspartame Antitrust Litig., No. 2:06-CV-1732-LDD, 2011 WL 4793239 (E.D. Pa. Oct. 5, 2011)

In this case, the court addressed plaintiffs’ motion to deny or reduce defendants’ bill of costs, and in particular their objections to the costs related to electronic discovery.  Recognizing that “taxing e-discovery is a new area of law where courts have diverged in their approaches,” the court denied plaintiff’s motion as to many of the costs at issue but did disallow or reduce some costs, including those incurred for the convenience of counsel.

“A court may tax ‘fees for printed or electronically recorded transcripts necessarily obtained for use in the case’ and ‘fees for exemplification and the costs of making copies of any materials where the copies are necessarily obtained for use in the case,’ as well as other specifically enumerated fees” pursuant to 28 U.S.C. § 1902(2) and (4).  In the present case, plaintiffs objected to many of the allowed costs, including those related to e-discovery.

via District Court Allows Taxation of Costs Related to Electronic Discovery : Electronic Discovery Law.

iReview Global: One Platform for Early Data Assessment and Full Linear Review

The iReview Early Data Assessment system processes and ingests electronic data for use within web-enabled review module, providing the client robust capabilities to determine the relevancy of the provided data set.  The unique design of the Preview System allows Global EDD Group the ability to provide the client with predicable pricing, detailed data analysis, reduced review expense, streamlined work flow and increased efficiencies.

Key Functionality

  • De-Duplication, De-NISTing and Date Range Filtering
  • Automatic Concept Clustering
  • Email Threading
  • Dynamic Full Text and Concept Searching
  • Advanced Clustering of Search Results
  • Batch Tagging and Categorization
  • TIFF On-The-Fly for Redaction
  • Robust Reporting
  • Full Production Module
  • Seamless Migration to Full Review System

Key Benefits

  • Reduced Full Review Costs
  • One Platform with Similar Interfaces for Preview and Full Review
  • SaaS Model with No Upfront Investment or Long Term Licensing
  • Predictable Pricing with No Per User Fees
  • Secure Repository for Multiple Use Data Sets
Further information on the iReview Global Discovery Platform from Global EDD Group  is available by clicking here.
iReview Global Discovery Platform

E-Discovery: Cutting costs with targeted collections | InsideCounsel.com

Getting to what’s real as soon as possible is one of the best ways to save money in e-discovery. Targeted collections let inside counsel reduce hosting charges, attorney review and production costs by identifying the most important data before collection begins.

Real targeted collections combine talent and tools to reduce the amount of data that needs to be reviewed for production. A good targeted collection plan will:

Identify the key custodians who have responsive data

Interview those custodians to find where the data is stored

Involve the custodians in creating and testing search terms to find responsive documents and data

The Targeted Collection v. the “Data Grab”

Making full forensic images of all custodians’ hard drives—and sometimes even email servers—is a common approach to managing document collections in e-discovery. Parties that use this method collect a large volume of data, knowing up front that some of it is non-responsive. They then use search terms and other e-discovery filters to limit the responsive data set.

But collections that just rely on the use of e-discovery tools and search terms to create the data set for use during attorney review and production may have problems and could be extremely costly.

Collecting everything off hard drives and servers increases attorney review and production costs. It also increases the chance of accidental production of privileged information or documents not related to the litigation. And it leaves parties open to possible claims of document dumping during production.

Many of the problems have to do with the limitations of a search-word-only approach to document collection. Search terms are not an exact science and can be over-broad or too restrictive. They cannot be relied on to find the same documents that an employee could easily identify as likely responsive during a targeted collection.

Running keyword searches also requires some level of processing or outside software. This adds immediate additional costs to “run” the search terms against what is probably a very large data set.

Finally, most people try to avoid missing documents and end-up being over-inclusive during the search term cull—and the bigger data set that results again means more costs for attorney review.

Targeted collections can solve many of these potential problems and greatly reduce costs. By limiting the size of the data set from the beginning, targeted collections save money by requiring less attorney review time.

via E-Discovery: Cutting costs with targeted collections.